Arvato – One Stop Everything

Rolf Buch

Chairman of the Board,
Arvato AG

“Arvato is an internationally networked outsourcing services provider. We design intelligent business processes to help our customers meet their challenges. Our integrated solutions provide true added value. Our decentralized structures allow us to act with maximum flexibility and speed at all times.

We are service providers with a passion and devote ourselves to the success of our customers.”

In this day and age, services are the key to success in many business models. At Arvato, more than 60,000 employees in over 30 countries go to work each day to make business customers around the world and across a wide range of industries successful. To do so, they design and implement custom-tailored solutions for all kinds of business processes along integrated service chains. These include all services related to the manufacture and distribution of printed products and digital storage media, as well as data management, customer care, CRM services, Supply Chain Management, digital distribution, financial services, qualified and individualized IT services, and direct-to-customer sales of media.

At home in many industries

As a provider of outsourcing services, Arvato AG and its customers do business in an exciting, constantly and rapidly changing environment.

Its business units bring operational excellence, expertise and innovative power to developing unrivalled outsourcing solutions for customers from a variety of industries, from A as in automotive to E as in Energy through to P as in publishing.

Right there, worldwide

With more than 110 sites around the world and a very flexible infrastructure, Arvato puts an established sales network and the international marketing channels of a global corporation at the service of its customers. Arvato brings these international experiences into play at a local level. By the same token, its employees are adept at translating their wealth of local experience into global action.

Facts & Figures

Board
Rolf Buch	Chief Executive Officer Responsible for the Strategic Business Units Customer Services/Healthcare, Infoscore, Print North America, Services Eastern Europe, Services India, Services China, Systems and UK & Ireland.
Ulrich Cordes	Chief Financial Officer
Hans-Peter Hülskötter	Member of the Executive Board Responsible for the Strategic Business Units Entertainment Europe, Hightech EMEA, Asia Pacific, North America and South America.
Hervé Milcent	Member of the Executive Board Responsible for the Strategic Business Units France, Italy, Print Iberica and Services Iberia.
Markus Schmedtmann	Member of the Executive Board Responsible for the Strategic Business Units E-Commerce, Loyalty & Promotion, Marketing & Content Services, Print Solutions and Publisher Services.
Key Facts
Market Position	Arvato is a leading international provider of outsourcing services (BPO).
Employees	68,325 (as of December 31, 2011)
Revenues	€ 5.4 billion (Fiscal Year 2011)